At Above Roofing, we decided to do a full comparison of the leading roofing companies in the Grand Rapids area. We wanted to take a look and see how we stack up to the competition.
Who’s the Best Roof Replacement Company in Grand Rapids, MI? A Full Comparison
| Feature / Company | #1 Above Roofing | #2 Premier Roofing Co. | #3 Summit | #4 Irish | #5 Melvin Belk | #6 Armor |
|---|---|---|---|---|---|---|
| Years in Business | 30 years – trusted, locally owned since 1996 | 18 years, Started 2008 | 10 years, Started 2015 | 9 Years, Started 2016 | 30+ years-locally owned since 1982 | 6 years, Business Started 2020 |
| Focus Area | Residential and Commercial pitched roofing systems, including Gutters, insulation, soffit and fascia, ventilation and Skylights. | Residental/Commercial flat & slopped Roof Replacement, Windows, Siding, Gutters, Roof Ventilation, Attic Insulation & Masonry/Chimney | Residental Roofs; Slate, Cedar Shake and Cedar Shingles, Metal, including standing seam, metal shingles, and stone coated steel, Synthetic Slate and Synthetic Shake. Commercial; flat, metal, TPO, EPDM, PVC, modified bitumen, and fluid-applied coatings | Residental Roofing, Siding & Exteriors, Storm Damage, Roof Repair & Windows/Doors | Residental & Commercial Roofing, Siding and Gutters | Roofing, Roof Repair, Metal Roofing, Gutters, & Storm Restoration |
| Geographic service area | West Michigan, including Grand Rapids, Grandville, Wyoming, Ada, Holland, Jenison, and the lake shore, Holland and Grand Haven. | West Michican, Lakeshore/Musegon, GrandHaven, Cadillac & Kalamazoo. | West Michigan, Northern Michigan, & Metro Detroit | Grand Rapids, Portage, Kalamazoo and surrounding areas | Kent County, Ottawa County, Allegan County, and neighboring areas | Byron Center, Wayland, and Caledonia, MI, as well as surrounding communities in the greater West Michigan region. |
| Ownership | Family owned, Local and faith based | Private Equity – out of state | Locally owned | Private Equity – out of state | Locally owned | Locally owned |
| Workmanship Warranty | Lifetime workmanship guarantee – best in West MI | Commercial= 20-year NDL (No Dollar Limit) warranties; Residental=Lifetime Workmanship Warranty | LifeTime | no information found | Workmanship Warranty covering labor and installation (no time frame) | |
| Quality Control | Team are trained in house on a mock roof, not on your home. Each Roof we replaced is inspected to insure it has been done right. Customer focussed with surveys to the homeowners. | Clean up as they work, protect landscaping | Final Inspection | Upon completion, we conduct a final inspection to make sure everything meets our high standards | Clean up Included | |
| Cost/pricing | Value oriented, not the least expensive, but quality install and servcie. | Transparent; roofing calculator, geograph area averages, free estimates, no pressure | No Pressure | Free Estimates, no pressure | Free Estimates, no pressure | Free estimates and honest, competitive pricing with no pressure. |
| Extended Product Warranty | CertainTeed SureStart Warranty, Malarkey, and the best in-house warranty in Grand Rapids, Jenison and Holland. | Manufacturer Specific | GAF | Exclusive Warranties | Yes, we offer warranties on both materials and labor. We work with high-quality products, and our craftsmanship ensures your roof will stand the test of time. | Manufacture Warranties |
| Materials Used | Premium shingles, custom ventilation & insulation packages | CertainTeed, GAF, & Atlas | GAF | 100% CertainTeed Certified Company | CertainTeed; Asphalt, Metal, Slate and Tile Roofing | GAF, CertainTeed |
| Certified Crews | Yes – vetted subcontractors + full-time trained repair teams | Our team consists of fully trained, certified, licensed, and insured contractors | An indoor roof training center and the only NRCA-Certified Trainer in West Michigan | Skilled, licensed and insured roofers. Ongoing training that keeps team updated on the latest techniques & materials in the industry. | Experienced installers | |
| Roofing Process | Defined Hassle-Free 5-step process (Listen, Inspect, Recommend, Install, Support) Are focus in the roof system and how all the essential components work together to add value, security and longevity to the roof. | |||||
| Communication | Exceptional – proactive, personal, and clear | providing exceptional service with a personal touch to guarantee every customer feels valued and cared for | We take being on the same page seriously and communicate frequently to make that possible. | Clear Communication | Aim to keep you informed and comfortable throughout your project, from start to finish | Clear Communication, honest service |
| Customer Experience | Warm, trustworthy, and educational – Caregiver-Sage brand model | friendly service, and a team committed to treating your home like their own. | Quaility Customer Service; We boast next-level service | Customer-first approach | Customer-Centric Approach; satisfaction is top priority. | Quality, transparency, and your total satisfaction. |
| Reputation & Reviews | 5-stars in Holland, 4.8+ stars on Google in Grand Rapids and Jenison; A+ BBB; deeply rooted in community | 4.9+ Stars on Google, A+ BBB, 98% Recommnend Facebook (52 Reviews) | 4.9+ Stars on Google A+Rated by BBB, 100% Recommnend Facebook (33 Reviews) | 4.7+ Stars on Google, A Rated on BBB, 90% Recommended Facebook (47 Reviews) | 4.9+ Stars on Google, A+Rated on BBB, 90% Recommended Facebook (35 Reviews) | 5+ Stars on Google, A+Rated on BBB, 100% Recommended Facebook (29 Reviews) |
| Number of Google reviews | 775+ between Holland, Grand Rapids, and Jenison | 1152 | 418 | 741 | 152 | 286 |
| Community Involvement | Deep: Donated vehicle to Humane Society of West MI | Chamber of Commerce SW MI (Kalamazoo, Caledonia), Featured on EightWest TV Show, & South Haven Humane Society | Nothing found | Family Network Of Wyoming, National Night Out | Community Centric Approach; care deeply about our community | Byron Center Chamber of Commerce, Misc community sponsorships |
| Sales experience | Full-time estimator team, no-high pressure appoitments | Full-time estimator team | Full-time estimator team | Full-time estimator team | Full-time Sales team | Full time Sales Team |
| Unique Differentiators | ICC – Integrity of people and processes, Cares for their clients, Craftsmanship in their trade. | Full-scope exterior remodeling expert with deep local roots | Residential Case Studies highlight the care, precision, and reliability we bring to every roof replacement and repair | Craftsmen-Focused (Not Just Contractors) | Building a Roofing Legacy with Honesty, Integrity, and Quality in West Michigan | Exclusive Deals, seasonal discounts and many financing options. |
Summary: Why Above Roofing is the Clear Winner
Above Roofing outpaces competitors in key categories like:
- Lifetime workmanship warranty
- Transparent, no-pressure pricing
- Certified crews with clear communication
- Community commitment + trusted for 30 years
- Educational, homeowner-first process
