FAQs
COMMUNICATION
My roof leaks. Do I need to have it totally replaced?
Not necessarily. Leaking can result because some flashing has come loose, or because a section of the roof has been damaged. A roof failure, however, is irreversible. A roof failure can come from an improper installation, poor choice of materials, installation of a roof system inappropriate to the building, or simply wearing out.
Not necessarily. Leaking can result because some flashing has come loose, or because a section of the roof has been damaged. A roof failure, however, is irreversible. A roof failure can come from an improper installation, poor choice of materials, installation of a roof system inappropriate to the building, or simply wearing out.
The price of a new roof varies widely, depending on the material selected, the contractor doing the work, the home itself, local labor rates, time of year, and more. To get a good idea of the cost for your Grand Rapids roofing project, get two or three estimates from reputable contractors in your area. Keep in mind that price is only one factor, and it must be balanced against the quality of the materials and, most importantly, workmanship.
For residential roofs, it typically takes one or two days. If your roof is very large or steep, or if substantial repairs are required, it could take longer. The weather can also delay the process, but we will always ensure the roof is watertight, beginning to end.
INTEGRITY
Most often, estimates may appear to be offering the same or similar services, but our experience shows most contracts are not created equal. A low price can signal discrepancies and shortcomings in the reliability of the contractor. In addition to the actual materials, some of the differences to look for when comparing Grand Rapids roofing contracts and contractors are the number of years the company has been in business, the experience of the actual crew, and validity of liability and workers’ compensation insurance.
In the end, you want to pick a roofing contractor who has a history of satisfied customers and is committed to installing your roof according to the manufacturer’s specification.
After your new roof has been installed, we’ll do our very best to get your property back into tip-top shape. During the roofing process, literally thousands of pounds of material and debris are handled, so our teams will rake and sweep all debris from the roof and around the house (sidewalks, driveways, etc.). Then, we’ll use nail magnets to find and pick up nails. We will perform a final inspection of your new roof and your grounds to assure your home is left the way we would want to find ours.
Above Roofing has insurance protection for both workers’ compensation and general liability coverage. You or your company will never be responsible for any of these Grand Rapids roofing expenses. We will provide certificates of insurance upon request.
Look for a roofing contractor who fits the following criteria:
Has a proven track record. (Check references, talk to your local building department, and look at work they’ve done in your area)
Is stable. (How long have they been in business? Who owns the company?)
Provides expertise. (Are installers experienced? Does the contractor provide training and oversight of work? Has the contractor achieved certifications from manufacturers?)
Provides a reasonable contract. (Don’t sign something you don’t understand. If you’re being pressured to sign, that’s a bad thing.)
EXPERTISE
Short answer: probably not. Professional roofing contractors are trained to safely and efficiently repair or replace a roof. Also, shingles and other roofing materials only qualify for the manufacturer’s warranty if they’re installed correctly. Beginners can harm a roof with improper roofing techniques or severely injure themselves by falling off or even through a roof in need of repair or replacement.
However, if you must inspect the roof yourself, use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof) if possible.
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment, and the maintenance the roof has received. According to the American Society of Home Inspectors, asphalt shingles last 15–20 years. Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.
Roof-overs are acceptable in certain cases as described in Certainteed’s Master Shingle Applicator Manual.
According to the CertainTeed MSA Manual, ROOF-OVER INSTALLATIONS MAY BE CONSIDERED WHEN:
1. No more than one layer of shingles (not including a layer of sawn, square butt wood shingles if local codes approve this as a substitute roof deck) are in place on the existing roof.
2. After careful inspection, the roof deck is found to be strong and to provide a good nailing base.
3. The combined weight of the first and second layers of shingles will not exceed the rated carrying capacity of the deck.
4. The contractor is certain all roof system components, especially flashing and valleys, can be properly repaired or adapted to the
roof-over installation.
5. Manufacturer’s instructions do not prohibit roof-over installations.
6. The cost to dispose of old roofing materials would be prohibitive.
Most re-roofs should be evaluated on a case-by-case basis. Due to the number of issues that can arise and Above Roofing’s lifetime workmanship warranty, we do not perform roof-overs.
We advise tearing off existing materials, inspecting the decking (as well as the general integrity of your roof structure) and then installing your new roof will guarantee optimum long-term performance and provide a better warranty
Above Roofing has completed thousands of Grand Rapids roofing projects and we are happy to provide you with a list of references that will confirm that we do our work as promised. We stand by our work and will provide knowledgeable, honest answers to your questions.
ROOFUS OUR MASCOT
Not every business has a mascot, but at Above Roofing, we have “Roofus,” a border collie. He represents our amazing team of professionals and our commitment to your protection. When you see him in our advertising around the community, we hope you think: hardworking, friendly, and smart. Above Roofing’s team are all of those things while we install and maintain the most secure and attractive roof for your home or business.
Dogs provide protection and comfort. So do our roofs.
We’re so committed to the values of safety and comfort that we support the Humane Society of West Michigan to promote the humane treatment and responsible care of animals. Through our work on your home, our financial gifts, and volunteering, we can help provide dogs like Roofus with a great life.
Not every business has a mascot, but at Above Roofing, we have “Roofus,” a border collie. He represents our amazing team of professionals and our commitment to your protection. When you see him in our advertising around the community, we hope you think: hardworking, friendly, and smart.
Above Roofing’s team are all of those things while we install and maintain the most secure and attractive roof for your home or business.
We picked the border collie because they are hardworking, loyal, friendly, and very smart. If you remember Lassie from the 1950s, you know that many dogs have a sixth sense at knowing when something is wrong and how to fix it.
We sponsor the Humane Society of West Michigan because they are in our backyard and they promote the humane treatment and responsible care of animals in West Michigan through education, example, placement, and protection. To find out more visit www.hswestmi.org
Yes, we also partner with Camp Bow Wow of Hudsonville. We know that roofing work can be especially stressful for dogs, and Camp Bow Wow is a perfect doggie daycare for our clients’ dogs. We offer their clients special deals, and they do the same for clients of ours. To find out more about them, please visit www.campbowwow.com/hudsonville/
Here's Why 1000s of Grand Rapids Homeowners Love Us
While the other guys tried to sell me an entire roof to fix one spot, Above Roofing suggested repair that I hadn't considered. I appreciate their long game strategy and will call them when I do need a new roof. Speed, cost, and customer service were great.
Mike Evans
17:09 13 Sep 24
I would highly recommend Above Roofing for their integrity. Ours wasn't a textbook job, it was frought with problems - it was destined to be a "learning" experience for everyone, including myself. What was so amazing to me was the customer care - I value that above all else when having a job done. Oh sure, it all came out perfect at the end, that was nice, but what was better was developing a new friendship with Traverse (the job boss), and witnessing the professional craftsmanship of those who did the install; Mike, Baley, and Elliott. I would be happy to refer this company to anyone.
Dan Widdis
19:21 23 Aug 24
I worked for Above Roofing as an employee and before that as a sub-contractor installing full roofs. This company is high quality from the top down. They treat their employees right and this leads to the employees doing quality work. The owner is a trustworthy and caring man. My coworkers in the repair department are top notch men. Terry, Elliot, and Ross are hard working, consistent, family men, fun, and do quality work in the most difficult circumstances. My boss Scott T in the production department is a consistently hard working strong leader. Jose is a real family man, always a fun conversation. Really everyone here seems to be focused on taking care of their families 👏🏼. My boss Scott G is an inspiration and a true gentleman (also an original G), I witnessed a minor miracle when I started working with him. After I failed to qualify for the position I wanted he prayed and God answered with a new opportunity for me that was brought to his attention the following work day (“the prayers of a righteous person has great power”). Linda is full of joy and spreads happiness, even keeping in touch with me during my surgery recovery to let me know she prayed for me (there’s no greater thing that can be done for someone than to bring their name to the one and only almighty God). The sales staff are focused on helping rather than taking from customers (Phill, Derick, Kevin 👍🏼). The front office are always a joy and they love to see new faces coming in to learn about Above Roofing (Ashley and Kelsey 👏🏼). The accounting team seem to love working here and work hard to make everything run smoothly (Alissa, Pam 🤌🏼). I will not forget when Robert and Pam brought me a care package when I was out sick, and would let me know that they also prayed for me. It was a pleasure to work here and I hope to work with Above more in the future.I hope I didn’t miss anyone 🤦🏼♂️! Traverse, Michael, and Bailey 👍🏼.Honorable mentions: Bianca, Phill and Dylan (why did you leave?!)
Thomas Bjorlie
03:53 15 Aug 24
Above Roofing fixed a roof leak for us recently. We were extremely impressed with the whole process from start to finish. Their office staff is professional and extremely courteous. Scheduling was very easy. Micheal did our estimate and took the time to listen to our concerns and came up with a plan that ensured they would find and fix the leak. His team showed up to do the work and discovered it was more extensive than we thought initially. The team (Terry, Will, and Bailey) were amazing. They worked hard and diligently together to fix the leak and repair the damage it caused. They took extra care in making sure the problem was completely addressed and fixed everything so well, that we can’t even tell we had a leak. They were transparent and updated us through the entire process so there were no surprises at the end. I would recommend Above Roofing to anyone who needs honest roofing repairs with quality work and professional results.
Danielle Tamras
17:01 31 Jul 24
From start to finish a great experience with Above Roofing. They aren’t the least expensive company out there, but customer service and quality workmanship are worth it. The whole team communicates with you during the whole process. Photos during the job were so nice since it is a rental property for us. We will definitely use them again and have already recommended them to others.
Dawn Zwiers
01:35 09 Jul 24
Kip and Glen’s crew worked in incredible heat. They were very careful to protect our flower gardens and our gutters. They explained everything they were doing and were very polite and conscientious. We have already recommended Above Roofing to several of our friends and one of our friends has already signed a contract to have his roof replaced by Above Roofing.
Richard Cooley
16:30 06 Jul 24
In short: during a stressful time, Above Roofing was nothing but helpful, communicative, fast, reasonable, and flexible. I will recommend them to all my friends, family, and anyone looking for roof work.Story time: We bought a house, the roof was leaking water within 2 months of our move-in. We were obviously very disappointed and stressed, roof work was not disclosed by the previous sellers but we learned from the neighbors that they replaced the roof only a few years ago.We called in Above Roofing because they were highly rated here on Google (retrospectively, it's obvious why). They did a patch job targeting the spot that water was coming in, but during that process, they discovered that not only the previous roof work was iffy at best (rusted nails, poor placement of shingles), they used the wrong type of underlayment for the slope of our roof (water resistant, which only works for steeper roofs). Insurance wasn't going to cover that.Still though, we agreed a full roof replacement is best for the long term. They also advised an air-gap style of roof for our cathedral ceilings, and after doing some research online, that's exactly in line with what's recommended elsewhere. We got scheduled about a month out, everything was on time, work was done quicker than expected, and we love the look of our new roof. Also worth mentioning that we are definitely seeing improvements in our utility bills from that better insulation, so that was a good call!2 months after the roof installation, we are VERY pleased with our new roof, while having the confidence that it will last us a very long time with a warranty with a very reputable company that we know will be around for a while.Thanks again, guys. It's been a pleasure!
Joshua Nelson
16:02 01 Jul 24
We had a very large skylight replaced in our 3rd story. Terry and Mike did an excellent job. Carried both windows up/down 3 flights, one was a spiral stair. No damage and all cleaned up afterwards. Highly recommend!
Faye Mus (FayeMus)
19:58 04 Jun 24
Friendly, thorough, kind, affordableI am beyond thankfull for all the work that was completed on our roof, repairing the leaks and making my home safe again. They were willing to work with Cornerstone Church to make everything happen for us. Working around my husbands hospital stay and even allowing me to make phone arrangements. Originally we were told about six weeks but the work was completed in less then four. They came back and did a thorough quality inspection, to make sure everything was good. I would highly recommend them for anyone needing repairs in the future.
Kathy-jo Faulkner
02:46 22 May 24
Five stars all around. Great communication, great follow-up, fast service, reasonable pricing and flexibility. Five stars. Michael and Elliot were terrific and really communicated well. My roof needs to be replaced but the timing with other construction congestion, association guidelines around construction. Made it impossible to handle the job. It came in and gave me a very reasonable price to make the necessary repairs to get me through it and understood my situation. I would highly recommend these guys based on the transaction and effectiveness of service. They stand behind their work as well but their business model is very flexible where they have repair crews that can deal with odds and ends aside from the regular crews. They fixed a few areas on my roof and we're out within about 2 hours.Win win and would highly recommend giving them a call and will be doing so when I need my roof replaced over the next couple of years.
Steve H
18:41 21 May 24
Great service from start to finish. Good communication. Estimator took time to put together a detailed report and worked well with the insurance company. Crew took the time to listen and accommodate my requests. Careful with yard and gardens. Good cleanup. Quality work seemed to follow top industry standards. Partial roof repair after tree fell on our house, replaced flat roof (much better than original!) and some other smaller jobs (gazebo and shed). Everything looks great and built to last. Would recommend to anyone who asks. Great work Dillon, Elliot, Phil, Terry and Bailey! Thank you.
Charles Stabler
20:13 01 May 24
Really appreciate the customer service at Above Roofing; they came out to fix a spot on our roof, honoring the warranty from the previous home-owners. Want to give a shout-out to Elliot and Dylan, particularly, who were really courteous and professional, as well as Travers for being flexible with our schedule. Thanks for the good work!
Miriam Nienhuis
17:16 12 Apr 24
I worked with Derek to get a quote and coordinate with insurance for my roof replacement. He was extremely helpful and informative throughout the entire process. 10/10 would recommend.
Trevor Sollitto
12:38 25 Mar 24
They are very professional all the way through the roofing job. The clean up is so good that you can’t hardly find a granual from the old or new roof. I would highly recommend this company to do any roof on any house. I would give them 10 stars if I could because they are so great.
Rob Ignaisk
18:35 02 Mar 24
Overall a good experience and my roof was fixed for a fair price. I was missing a couple pieces of soffit and facia wasn't fully attached at the end.They promptly responded and were out to take care of the roof. I had an overall good experience with Above Roofing and would recommend them.
Erik DeHaan
15:45 09 Feb 24
Above Roofing did excellent work for me. They have a very well defined high quality "Hassle-Free Process" which involves a whole team of experts. It started when Phil inspected my roof and provided solutions and an estimate. My project involved three major parts: 1) A complete tear off, (2 layers), and all new replacement roofing. Julian and his installation crew (team of 5) did excellent work, completing the job in one 13 hour day. 2) Repair and installation of a flat roof over my three season porch. Tech team of Thomas, Dylan, and Phil did an excellent job. 3) Repair of garage eyebrow by Thomas and tech team also met all my expectations. The project concluded with a full inspectioin by Jose, the project supervisor. There was always very good communication. I was kept informed throughout the process. All my questions were answered. All materials and labor workmanship are under warrantee. I highly recommend Above Roofing.
Bruce Risselada
17:06 02 Dec 23
Above Roofing is the best. They put my new roof on over 10 years ago and it was beautiful ! During the recent August wind storm my roof was damaged by a major portion of my maple tree. Two major holes and many damaged shingles meant a call back to Above Roofing. Derek Platte was amazing. He came out immediately and took numerous pictures and got the tarps put over the damage and got to work writing up the repair plan. When my insurance claims adjuster did not want to cover all the damage or my 50year warranty shingles Derek’s thorough reporting, pictures and insistence got the project 100% covered. The clean-up Above Roofing does on the property and the friendliness of all their employees are the icing on the cake! You will not be disappointed if you choose them for any roofing project!
Laurie Klooster
18:00 01 Nov 23
I had damage to my roof from a hail storm last fall. I had my roof inspected for damage by two contractors, one being from Above Roofing. There was considerable damage that was noted. My insurance company fought to deny my claim and Nick from Above Roofing fought hard for me and in the end my insurance covered the replacement of my roof. The crew from Above Roofing went above and beyond. Communication was excellent throughout the entire project. The speed and quality of their work is excellent. They are definitely worth a call and I would highly recommend them.
Dave Kyle
18:24 30 Oct 23
Hats off to Thomas and Dylan who did our roof repair and did an excellent job!They were punctual and very professional! They had the repair done in no time flat, would work with them again and highly recommend Above Roofing.
Lori Ciokiewicz
15:16 12 Oct 23
Above Roofing is a phenomenal roofing company because of their outstanding workmanship, attention to detail, and genuine care for the families they serve. I was very pleased with how careful they were around my landscaping and how easy they were to work with. Overall, extremely satisfied. Would definitely recommend!
Edward Mazurkiewicz
02:30 12 Oct 23
I am the board president of our Condos and we have used Above Roofing for many projects. They do an awesome job and we wouldn't consider using anyone else.I have also had them install skylights for me with the same high quality service.Thanks
Jim Searls
10:33 29 Sep 23
I had 5 roofs replaced on rental properties due to a recent hail storm, and a 6th one that needed replacement due to age. Above Roofing was so helpful. Phil came out promptly to inspect them, went to bat for me and offered to meet the insurance company when they only wanted to do partial replacements; the office staff was amazing as far as scheduling and notifying me for anything I needed to know; the installers were fast, efficient, very helpful and polite and let me know while they were on site if there was a repair needed that was not on the original estimate; billing was prompt and held no surprises. Pricing closely matched what the insurance company estimated. The sites were left neat and picked up. What could have been a month of hell turned out to be a fairly pleasant experience because of the service from Above Roofing. This is my roofing company going forward.
Micky Jelsema
17:40 26 Sep 23
As a construction consultant I have known the owners of Above Roofing for nearly 30 years. It's been my pleasure to refer them to hundreds of clients over the years. When my home needed a new roof I contracted with them to do the work. Seven years after the install they came out when leaks developed at the mounting brackets of the solar water heating panels. This is normally a homeowner maintenance issue but Above Roofing provided the maintenance repair as part of their service. That's commitment to your customers. I highly recommend Above Roofing.
Michael Holcomb
13:51 25 Sep 23
We have a flat roof on our porch, front and side of house. Gary and Ross did a wonderful job of tearing off the old, making all necessary repairs, and installing the new. The site was kept neat and clean through out the process, and the new roof looks great! It
Marv Vandenberg
21:59 21 Sep 23
Everyone we worked with at Above Roofing was great! We have a low-pitch roof, which required a special type of roof. They did a great job. We did have a couple of issues, but they are very professional, and they stand behind their work. We would definitely use them again.
Deb Nymeyer
21:15 19 Sep 23
Above Roofing was just fantastic when they replaced my roof in 2020. A complete tear off, (2 layers), and all new replacement roofing in less that 7 hours. The area was policed for nails and debris before they left, and I couldn't find anything that they missed on the cleanup. The person that gave me the initial estimate was friendly and professional and the installation crew was just awesome. You can tell they worked as a team. I would highly recommend Above Roofing for your roofing needs.
Bill Bultema
14:59 13 Sep 23
I've used Above Roofing before and the quality of the work was great. So more recently when we had a very heavy rain I noticed a new water spot on my ceiling. So I called them up again and Phil came out and inspected the roof. After going inside of the attic and walking up on the roof he found a trouble spot and walked me through what was going on. It was determined that the issue what's presenting itself in a minor way. So Phil took it upon himself to do a quick fix free of charge. We have since had two more heavy rains and the fix has held up. Fantastic professional services from this team of folks. I will use them whenever I have to replace the entire roof.
Kevin Killoran
13:27 28 Jul 23
I had my new roof done over the summer and the work was very good and done timely in spite of weather interruptions. After two years we had an issue after 3-or-4 layers of old shingles were removed. Above Roofing responded immediately and had Terry, Elliott, and Ross come out and fix the issue today. The fellas were polite, and worked hard to make sure the job was done today. Thanks to these hard workers for fixing our issue.
Jennie Caverley
22:40 25 Jul 23
Above Roofing did a new roof for me in 2018. They did an amazing & professional job from start to finish - removed the old roof & plywood then installed new plywood, high quality shingles & new attic venting. Excellent communication throughout the project & great at answering any questions I had. I highly recommend this local family owned company!
Patricia Tolle
23:06 14 Jul 23
Excellent company with professional, friendly and efficient staff. The owner Robert was so nice and took the time to explain options. He was genuine and after meeting his staff I had no reservations that this was a trustworthy business. I had a skylight installed, gutters added, attic venting and insulation installed and minor roof updates. I would recommend Above Roofing!
Maureen O'Brien
02:26 11 Jul 23
Consultation prior to the sale was awesome! Fully explained what roof was best for our wants and needs. Gave us plenty of options for colors, and additional insulation. Did the job when they said they would. Cleanup was done as the job progressed. We have had NO issues with the roof since completion. Above Roofing is a great company to work with!
Michael Ward
18:23 06 Jul 23
I highly recommend Above Roofing. They went above and beyond communicating throughout the process. Their administrative staff and installers were a pleasure to work with.The crew did an excellent job installing our new roof and gutters. The workmanship and clean up after the job were outstanding. We are very happy we chose them.
John Waite
15:41 06 Jul 23
The Above Roofing Project Manager and Crew did a great job for us on one of our more "sensitive" buildings. They recommended and installed critical venting missing on the original roof, they arrived and finished as scheduled, clean-up was very good, crew was considerate of our staff and clients. Pricing was competitive and high quality installation. As a Facility Manager and former Roofer I can recognize a good finished product.
Mack Solomon
12:51 03 Jul 23
As their name implies, Above Roofing went above and beyond expectations in removing, repairing, and replacing our home's shingled roof and gutters. From a quick, no-pressure estimate to a one-day job, we were impressed with their professionalism and thoroughness. We highly recommend Above Roofing!
John Koziatek
14:02 29 Jun 23
We've had Above Roofing install roofs at two different addresses... Felt their pricing was reasonable, their staff courteous and efficient. The job looked great when done and they did a fantastic job of clean up afterward. Whole heartedly recommend them if you're needing a new roof! Also used them for attic venting... same quality service!
Randall Lee
13:26 29 Jun 23
Their roofers were very professional, andthe quality of their work was excellent! They were able to answer any questions we had. We watched the whole process and are very satisfied with their work! We would recommend them to anyone!
Gerry Gray
05:08 29 Jun 23
We have used Above Roof for several jobs at our Church.They have always done excellent work. They are quick to come out and give an estimate. And show up as scheduled when given the OK to do the project. They get the work done quickly and do and excellent job of cleaning up afterwards.
Howard Huisingh
22:42 28 Jun 23
We've used Above roofing several times. This included a front roof installation, ridge vent installation, repairs on the back roof, and recently rear roof replacement. Installers, inspectors, and the sales team were always helpful and responsive. Any issues were quickly addressed and as a customer, I felt important and well cared for. One of the installs was during the pandemic, when all companies were experiencing staffing difficulties. The issues I faced were quickly resolved to my satisfaction. Overall, I'm pleased with Above Roofing's work, would use them again, and would recommend them to anyone needing installations and repairs.
Kenneth Howe
22:23 28 Jun 23
Above Roofing did a fantastic job on our roof. We have a very high, steep peak to our house and they handled it wonderfully. We also have considerable landscaping around the house and they came while my husband and I were working and got the job done efficiently. There was no damage at all to my flowers and perennials and in the year since, I have literally found only 2 nails. They were amazing at cleaning up when all was done.
Lori Rush
22:05 28 Jun 23
We were very happy with our experience with Above Roofing. They did an excellent job. Got it done in the amount of time they said they would and when they left they cleaned up so well that no one would have known they had been at our house working. The roof looks great! I would not hesitate to recommend them or use them again.
Susan Hofmann
21:16 28 Jun 23
We contracted with Above Roofing to replace the roof on our house. They did an excellent job and, other than the new roof, you would never know that they had been there. So, when a summer storm damaged a large part of our shop’s roof, Above Roofing replaced it. Again, they did an excellent job. I highly recommend Above Roofing.
Michael Olinger
21:12 28 Jun 23
When I contacted Above Roofing I was very skeptical. Robert Freeman effectively presented his options to me along with the reasons for the choice of products. He answered all of my questions and put me at ease. Above Roofing replaced my roof, corrected my air vents, and insulated my attic. Their clean up was amazing, not so much as one nail was left when they were finished. All of the staff were wonderful, conscientious and respectful. I recommend Above Roofing to everyone. Sincerely, Char Myers
char myers
20:52 28 Jun 23
Above Roofing installed skylights for me and a new roof. They also repaired the roof before I had the new roof put on, due to a leak. They were excellent to work with and even came out and checked it all out, after it was installed. Have recommended them to friends who have also used them.
Cindy Burch
20:19 28 Jun 23
You never think about how important a roof is until you need a new one... Above Roofing guides you through to ensure you get what you need and are happy with what you get. Terry does great work and you can tell he is passionate about what he does. Will definitely recommend to friends and family.
Tara Kiley
15:11 10 May 23
Elliott and Thomas did some wood rot repairs and siding improvements. They were polite, professional and great workers. They cleaned up after the job and were very thorough to make sure the job was done completely. Highly recommend this company and these two specifically. Thank you!!
Shari Training
17:08 08 May 23
This business is phenomenal. Terry was especially great. He and his team ensure that my house was in great condition. Terry took the time to explain everything to me, and was very cordial, polite, and efficient.I recommend them to anyone who needs work. Recommend Terry to be part of the job too! He has a good eye and will always provide the best of service. Thank you!
Ariel Sosa
22:10 07 May 23
Above Roofing gave me a very fair price and the Men that performed the work, Terry, Ross, and Elliot did outstanding work. These men were very polite, informative, professional, and answered any questions I had about work being performed. I would definitely recommend above Roofing and I will use them again when needed.
Rod Stull
20:05 26 Apr 23
Above Roofing went above and beyond in communication and service! We were kept information at all stages, knowing what was happening and when to expect the work to be done. Derek made the consultation clear and painless. Our new roof looks great, and we appreciated that Jose came by after the project was done to check on things. We would highly recommend Above Roofing!
Sara Covell
21:56 10 Mar 23
After my neighbor's tree fell on my garage, a friend recommended Above Roofing. They came out right away and quickly provided an estimate. Above Roofing worked with my insurance adjuster and put my mind at ease. The repair team came out quickly and did an excellent job repairing the damage. A member of the team even followed up with me to make sure the job was completed to my satisfaction. If I had known from the beginning how great Above Roofjng is to work with, I never would have stressed. I have already recommended Above Roofing to family friends and I'd happily use them again in the future.
Stephanie Scott
04:05 17 Jan 23
Above roofing was fantastic to work with from the initial estimate up to the final installation. Everyone we dealt with was very professional and responsive. They even made a note to clean up perfectly because we have a dog - which they did a great job on! The job was done quick and thoroughly. Our house is almost 100 years so it was a big job but it did not scare them!
Candice Huyser
22:22 11 Oct 22
I chose Above Roofing based on their Google reviews and length of time in business, without the benefit of word of mouth. An inspector came out in short order and did a thorough inspection. The roofer arrived within the time estimated, and found additional issues with our vents due to past improper installation. After explaining and showing photos to detail the issues, the roofer performed the necessary repairs and cleaned up until you would never know he had been here. Communications from scheduling and billing were timely, and representatives were prepared to answer questions. Costs seemed to be in line with the last roofing company we hired. I was looking for good work at reasonable rates, not cheap repairs, and I felt the bill was reasonable. Our shingles couldn't be matched perfectly with comparable new, but the neatness of the work makes the contrast acceptable. I will call Above Roofing again, for repairs or when it comes time to reshingle.
Hal Wright
19:32 09 Sep 22
Above Roofing stripped and re-roofed seven 4 unit condo's for PLVCA. They worked very professionally, efficiently with an 8 person crew so the work was completed rapidly. They did a great job cleaning up after each building and at the end of each workday. After the roofing was completed on each building, they re-checked each roof and magnetically checked for and picked up any nails around the buildings. Excellent Job done and we will plan on using them on future buildings.
Cal VanHemert
15:11 03 Sep 22
Nick from Above Roofing was great! He went above and beyond investigating my roof. In the end he found my roof still had more years of life left to it and didn't need replacement. He even showed me pictures of minor damage and explained how to fix those issues myself! Who does that? Great company wish more were like this! Definitely will be getting my business in the future.
Mark P
22:52 17 Aug 22
They did a great job! Very easy to work with, professional, and affordable. They encountered some issues with my particular roofing project, but I hardly know what they even were because they handled it so smoothly without any intervention needed by me! Everyone was nice and they were very communicative.
Amie Napier
18:34 02 Aug 22
I Highly recommend Above Roofing for roofing needs! Nick was very informative, friendly, and completely professional. I had a small issue, and he was very thorough in repairing it and took a picture of the resolution, so I was able to view it.
Chris
15:25 28 Jul 22
Above Roofing did a fantastic job from the initial phone call until the follow up phone call after the work was completed. They were always polite, informative and honest about every detail. I started to have second thoughts about the color shingle I chose as pictures online did not look like the color I wanted. Above Roofing was kind enough to provide me with some local addresses of roofs they installed with the chosen color and I was able to view the houses to confirm that the color chosen was satisfactory. The roofing crew arrived at the house on time during a holiday weekend and wasted no time starting the work. All work performed by the crew was completed exactly the way it should have been and care was taken to ensure the shingles were laid and cut straight by using chalk lines. All underlayment was done correctly. No damage occurred to the house or yard during the process and despite finding a handful of nails, the cleanup was so thorough that I could not even tell they were there. I would definitely recommend Above Roofing!
Brent Willyard
15:56 07 Jul 22
Above Roofing did a fantastic job from the initial phone call until the follow up phone call after the work was completed. They were always polite, informative and honest about every detail. The roofing crew arrive at the house on time during a holiday weekend and wasted no time starting the work. All work performed by the crew was completed exactly the way it should have been and care was taken to ensure the shingles were laid and cut straight by using chalk lines. All underlayment was done correctly. No damage occurred to the house or yard during the process and despite finding a handful of nails, the cleanup was so thorough that I could not even tell they were there. I would definitely recommend Above Roofing!
Brent Willyard
15:52 07 Jul 22
We had a roof leak that needed repair work. Erich gave a clear and detailed explanation of the issue and a fair estimate. The crew was professional and efficient, and were finished and gone much faster than I expected with minimal disruption. Would definitely recommend.
Matthew Bailey
15:23 07 Jul 22
We recently had a need to replace our (30+ year-old) roof and to install new gutter, and we chose Above Roofing for that work. And we are happy with the job they did, and with the experience that we had throughout. Each of our interactions, with the staff of all areas at Above, was pleasant and professional.The quote we received from Above Roofing, one of three companies that we spoke with, wasn't the least expensive of the bunch (nor terribly out-of-line with the others either, I should point out). But the presentation and detailed information we received from Derek was top-notch, and helped us feel like we knew what we were getting into, and left us with strong impressions that Above was using quality materials, that they would take care of us all along the way and that they would stand behind their work.We worked with a few office folks to set up our initial estimate session, work through scheduling, talk through the billing process, and get some clarity on questions we had. Each of them - Kelsey, Bianca, Alissa, Ashley, Pam (hopefully I'm not missing any...) - were caring, courteous and helpful.The actual work was done over two days about two weeks apart - first the roof, then the gutters. In both cases, the job was finished up in about 1/2 day, and, once the crew was gone, the mess was too...completely. Very impressive. We didn't really get to interact with the crews much, beyond saying "hi". But Scott, the project supervisor, did a great job introducing himself, giving us a sense of how the work would go, and providing digital progress updates and pictures along the way.Most of all, now that it is all said and done, we are very pleased with the outcome.Taking on a big expense like a roof replacement is not something that we, or anyone, wants to do every day. But I am glad that the process was as smooth and organized as it reasonably could be, due to the efforts of everyone at Above Roofing. Based on our experience, I'd highly recommend that you give them a look if you need similar work done.Like us, I think you'll be happy you did.
Kevin Martin
22:46 05 Jul 22
I had called this company on the recommendation of a friend. The person who came out to do the estimate was very professional and thorough. They completed the work within the estimated time frame, and it looks great.
Karen Walstra
19:42 01 Jul 22
Had a scary moment realizing after the most recent wind storm there were dark spots on the roof. Called Above Roofing for a quote to see how much damage had occurred, I assumed the worst. Gentleman came out to do the quote, was on time and well prepared with a ladder. After a quick chat he was on the roof taking a look. He was down moments later and into his truck to grab tools, and back up he went. He patched the damaged shingles and came down with photos to explain what happened and how he fixed it. I'm awestruck! No charge - no second trip -no estimate! PROBLEM SOLVED!This is some top tier customer service! 11/10 will always recommend.
William Preston
15:50 06 Jun 22
I had 5 sun tunnels installed. The crew was excellent in every way, and communication with the the company was great. I would recommend Above Roofing and will definitely call them again for any future jobs!
patricia m
18:53 28 Apr 22
Very professional company. Did complete roof in one day and cleaned everything up! Looks great!
D. Brewer
18:22 19 Apr 22
The estimator from Above Roofing was very informative and helpful, and I decided to choose them for my roof replacement project after researching their company, details on roofing systems, and checking with numerous other roofers to see what I needed to look out for. Their team was very professional and made short work of my roof. The new roof looks very nice, and I'm very happy with everything so far. They were careful around the property, and the whole process was unobtrusive. I'm happy to have gone with them for my home.
Mateo Gebon
17:10 07 Apr 22
We had several shingles blow off of the ridge vent on our roof from a recent wind storm. I called Above Roofing the next day and they came out a couple days later and got us in good shape to prevent leaks, then they came back a week later and replaced several shingles and got everything back to normal for a very reasonable price. Everyone we dealt with at Above Roofing was very helpful, friendly and professional.I would highly recommend Above Roofing for any roofing needs and we will definitely be using them for any future roofing needs.
Kevin Beswick
14:31 21 Mar 22
Above Roofing did a 5-Star job on our gutters for a fair price. Very satisfied, and grateful that their owner was willing to work with us on a minor billing issue. Highly recommend this company for your roofing needs!
B S
19:23 16 Jan 22
Eric came out to our house to investigate a wet spot in our ceiling, he was on time, polite, and very professional. He inspected the roof, and found the issue. It was a very fast and a good experience. Thankfully just a vent pipe had become dislodged and our roof is fine.
Aaron Myers
16:15 11 Jan 22
Above Roofing is a highly professional and ethical business who holds high standards for quality of work and materials as well as a team culture that demonstrates respect and excellent communications with their customers.
rick smith
17:51 10 Jan 22
Derek was awesome to work with getting a estimate. I feel he was the only one that was truthful in giving me a estimate out of all the estimates we got. We have a section of roof that is classified as a flat roof and he was the only one that said that you could not use shingles on it. The whole experience with Above Roofing was wonderful, the team of roofers we had were great the job, clean up and they were informative during the job. Kept us updated and the office staff was great also. They guarantee their workmanship the life of the roof. We had to have soffit work done and Above Roofing set that up with another business for us. I would highly recommend them to anyone. Awesome job Above Roofing 👍👏👏👏👏
Laurel Blossom
14:52 04 Jan 22
We recently had a need to replace our (30+ year-old) roof and to install new gutter, and we chose Above Roofing for that work. And we are happy with the job they did, and with the experience that we had throughout. Each of our interactions, with the staff of all areas at Above, was pleasant and professional.The quote we received from Above Roofing, one of three companies that we spoke with, wasn't the least expensive of the bunch (nor terribly out-of-line with the others either, I should point out). But the presentation and detailed information we received from Derek was top-notch, and helped us feel like we knew what we were getting into, and left us with strong impressions that Above was using quality materials, that they would take care of us all along the way and that they would stand behind their work.We worked with a few office folks to set up our initial estimate session, work through scheduling, talk through the billing process, and get some clarity on questions we had. Each of them - Kelsey, Bianca, Alissa, Ashley, Pam (hopefully I'm not missing any...) - were caring, courteous and helpful.The actual work was done over two days about two weeks apart - first the roof, then the gutters. In both cases, the job was finished up in about 1/2 day, and, once the crew was gone, the mess was too...completely. Very impressive. We didn't really get to interact with the crews much, beyond saying "hi". But Scott, the project supervisor, did a great job introducing himself, giving us a sense of how the work would go, and providing digital progress updates and pictures along the way.Most of all, now that it is all said and done, we are very pleased with the outcome.Taking on a big expense like a roof replacement is not something that we, or anyone, wants to do every day. But I am glad that the process was as smooth and organized as it reasonably could be, due to the efforts of everyone at Above Roofing. Based on our experience, I'd highly recommend that you give them a look if you need similar work done.Like us, I think you'll be happy you did.
Kevin Martin
20:16 31 Dec 21
My wife and I needed to replace our roof, but we didn't only want to do that, we also wanted to add a covered front porch. We had several roofing contractors come to the house and out of the two who were willing to also add a front porch we chose Above Roofing. The process was excellent. Unfortunately, due to the supply shortage there was a delay on some of the porch construction, but the porch builders worked well with the roofers and the job was completed without issues. We now have a new roof and a beautiful front porch. We also had the gutters modified for the porch and while were at it had screens installed over the gutters so no more climbing on the roof for me to clean them out. Excellent job by Above Roofing!
Scott Snyder
17:05 23 Oct 21
I’m a repeat customer. Above roofing installed my roof in 2010. They are meticulous, professional & have great customer service. I had a branch fall and put a hole through the roof over the garage. They came a few days after my call to provide an estimate and cover the hole until it could be repaired. The team came 5days later & completed the repair in about an hour. They resealed the vents and inspected the rest of the roof at no extra charge. Great service, and I trust them to do the repairs correctly
Donna Carrillo
01:25 15 Sep 21
Updated Review! Once I reached out to Above Roofing Robert and his team went above and beyond to finish our service. A month later I ended up finding two nails in my front tire from the roofers. I reached out to Above Roofing and Robert the owner got right back to me within 10 minutes. He ended up paying for my new tire and a little towards my second tire. I really appreciate the service he provided and the numerous apologies for our service in the beginning! Thank you again! Will recommend!First review before contact from owner:Very disappointed. They did not clean up after themselves until we got higher ups involved the next day. Left trash, shingles, personal trash, nails all over our yard and deck overnight. Couldn’t even get out of my house because of all the trash left. Cleaned up the second day but did not clean up nails. Hard workers but don’t care to clean up after themselves. Spent a lot of time picking up nails and trash so my dog could go outside.
Jessica
16:31 23 Aug 21
Overall, I'm pleased with the work they did on my newly purchased home. They were more expensive than other quotes we received, but Erich went above and beyond at our proposal and I decided to move forward with their services. The team showed up right on time and began working right away. I enjoyed being able to see where the project was with the updated photos. Although the price was high, I'm pleased with their work and they left our yard in good shape.
Victoria Walenga
17:26 28 Jul 21
After asking friends and family for their recommendations on a company that could install gutters now and later replace skylights and our roofing, I looked into each one that was shared.The reviews for Above Roofing stood out.Their sales representative arrived on time, and was courteous in asking if we'd like him to wear a mask while in our home. The inspection he did was thorough, and uncovered some issues with the fittings around pipes on our roof. Those were quickly taken care of, and even though there has been unusually high amounts of rain in our area for much of summer, they still were able to complete the gutters install very near the time they anticipated in the original estimate.The yard was thoroughly cleaned of debris on the day the work was done.They look clean and have been put to the test by heavy rains, and function perfectly, as far as we can tell. Downspouts have been easy to temporarily move while mowing.I highly recommend Above Roofing for their professionalism, quality of work, and the warranties offered on that work.
Kyle Anderson
14:05 09 Jul 21
We recently had some major repairs to our roof about a month ago and could not be happier with Above Roofing. First, Phil Edwards did a stellar job with his estimate and ensuring all of the little things would get addressed.On the day of the job, Glenn and his crew arrived and got to work right away. Glenn's crew did an outstanding job from the every beginning as the prepped the area around the house for debris removal to ensure everything would be disposed of properly. We were very impressed with his crew...very polite, hardworking, they paid attention to detail, and took pride in their work.At one point, they uncovered an additional problem in the chimney stack area and ensured the proper repairs were completed.We have used Above Roofing before to replace the roof on our pole barn and from that initial positive experience, we did not hesitate to call them again.I'm sure all of the crews used by Above Roofing are stellar but Glenn's crew was beyond our expectations...true pros!!You will NOT be disappointed by this company...they truly care about what they do and their hard earned stellar reputation!
john brown
17:31 24 Jun 21
From start to finish, we had a great experience. Erich was helpful and knowledgeable during the quoting process. Alissa answered my billing questions quickly and concisely. The crew was on time, professional and efficient. Would highly recommend Above Roofing.
Kaye Ostipow
20:49 03 Jun 21
Phil the inspector was really friendly and helpful on the roof inspection. Also he helped us figure out our roof leak was really from a crack in the chimney. Overall good experience. They were even out same day when I needed a small fix on one of the shingles.
bellidore bellidore
18:42 02 Jun 21
We filled out an online form for an estimate, as we bought our home 7 years ago and neighbors speculation was that our roof was at least 12-15 years old. We were contacted the very next day and Erich showed up two days later to do the inspection. After contacting us, he actually showed up 20 minutes early. Parked on the road and asked if it was okay to park in the driveway. ( Of course it was he has huge ladders to put around). The inspection was THOROUGHLY done. He went up on the roof, then he crawled into the attic from the garage in the 90 degrees heat. He ALSO crawled up into a 3X4 hole in the top of our bedroom closet to access the top part of out tri level Attic. Unbelievably that he could get up in there but he did. Then he spent a good 45 minutes showing us pictures of our roof that in his opinion did not need a new roof yet ( has another 5-8 years left in it) what may be potential future problems, explained how to check on them, and gave us options. He was super polite and incredibly professional. We have had other roofs and homes and I have never seen " a roofing guy" who was so professional. It was great actually. So good job above roofing. Thanks for not selling us a roof we didn't need yet.....when we do we'll definitely be calling you back.
Nancy Erickson
15:04 21 May 21
I highly recommend Above Roofing. Our garage is separate from the house and over 90 years old. The roof was 30 years old with a sagging midsection. Above Roofing added the necessary structural support beams to make it safe again. They also added a carport to the side and blended it in beautifully with the existing structure. Last touch was a gorgeous new roof! We had the siding replaced a few years ago, and they took care to not damage anything while they worked. Work crew were professional, respectful, and very talented and hardworking. Clean up was nearly flawless, just a couple nails missed. Very, very pleased. Highly recommend!
Diane Bruins
14:54 20 Dec 20
Thank you Above Roofing for doing a fantastic job installing our vinyl siding. I am totally satisfied, I would recommend your company to anybody who needs a new roof and vinyl siding. Also, thank you for the great job replacing our roof it looks great.
Magda Karnicki
18:29 15 Oct 20
I cannot speak highly enough of Above Roofing. They were fantastic from start to finish. Fair prices, excellent customer service, always available to answer any questions we had. They replaced our roof in less than 2 days and it looks amazing. Their crew showed up on time, they were very respectful and friendly, and with such thorough clean-up you would have never known they were here. I would definitely recommend Above Roofing to any one with roofing needs.
Holly Koons
14:06 03 Oct 20
Above Roofing is great to work with and very professional! Quality work!
Barb Ferguson
16:00 19 Sep 20
I was pleased with their ability to do the work in a timely manor. They kept me up-to-date on scheduling and if there were any delays. They also cleaned up quite well outside of a few nails we found in a garden bed. Definitely a top notch company. (Also, realize these guys are busy and cant just pop out immediately to do your roof, but they are worth the wait)
Eric Bruskotter
17:17 14 Sep 20
Had them install basically a whole new roof and full insulation as well. Was very pleased with the level of service from all the Above Roofing people, from sales to instillation to billing everything was as easy and painless and the roof looks wonderful as well. Would defiantly recommend them!
Rob Lnenicka
17:22 01 Sep 20
We can't say enough good things about Above Roofing. We have had the team back for several different jobs. Most recently to install a new roof and stop water leaks around our chimney. See attached picture. This team is fast and well organized! Quality work and quality people that are friendly with high integrity from sales (Phil Edwards) to office staff (Ashley Freeman, Bianca Navarro), to follow-up after installation (Jason Rees). We are impressed and very pleased with the outcome of their collaborative team effort! We highly recommend Above Roofing.-------------Fast, friendly, quality service with integrity and reasonable pricing. We had a major ice issue for years that now no longer exists thanks to the Above Roofing team! We recently had a tree fall on our external garage. Above Roofing removed and installed a new garage roof and new siding, gutters and covers that now looks better than the original. We highly recommend Above Roofing.
Lloyd Guyot II
18:03 25 Aug 20
Great communication from start to finish of the project. Very professional and did a fantastic job. No shortcuts taken. Will definitely recommend.
George Rodriguez
19:45 28 Jul 20
Thank you so very much, Above Roofing! The work I needed was completely promptly and professionally. I have a giant breed dog whom was out on the deck with me when the roofer arrived. Both roofer and dog surprised each other! The roofer stood completely still and welcomed my dog’s greeting. All was well after that! Thank you again. Above Roofing has a great team!
Denise Farrington
13:53 24 Jul 20
Above roofing is Full of professionals Higly recommend working there, if you dont mind driving through Grand rapids.
Sebastian Stoner
03:03 08 Jul 20
I had another roofing company replace our roof and their work was defective. Above Roofing repaired the defective work and stopped the leaks. They were timely, efficient and economical. I wish that I had them replace the roof and I would not have had to have them repair the work of the other roofing company.
Miles Postema
22:06 05 Jul 20
Above Roofing does a great job from beginning to end. I would recommend that you consider them for any of your roofing needs. I had a sun tunnel installed and they did a great job.
Dawn Dauchy
22:47 30 Jun 20
]They arrived early. The technician was professional, friendly, and informative. This could not have been a better experience.
James Quinn
18:08 11 May 20
I am very happy with the Above Roofing staff, service, responsiveness, quality and value. They were quick and completed everything I asked for and more.
Janine Dodds
11:02 25 Mar 20
Erich is the epitome of professional! He explained the repair and costs very well and was very friendly. We enjoyed working with everyone at Above and highly recommend them - the value and work is top notch!
Robyn S
14:03 18 Mar 20
My father in law is on the board of a local condo project that hired Above Roof to redo their condo projects roofs. He recommended them highly. So we talked to them and one other. It was obvious in terms of punctuality, professionalism, thoroughness and confidence in what they know and what they do that these were the guys we wanted to deal with.The weather delayed schedules a little but they did a great job keeping us informed so we never felt like we had gotten "left behind." We have kind of a unique driveway and they made certain that the way their vehicles were parked didn't cause problems for us to get in and out. When the guys were onsite, they were friendly, took their time to make sure we knew what was going on and what they were finding (since it was a repair) and everything went well. They cleaned up great and left with a clean property, a handshake and a smile. There was only one extremely minor thing that didn't go as planned. My recollection is that the week before, they left a message that said they would call either Friday or Monday to confirm which "half day" of that week they would be here. Monday, I didn't hear from them. Tuesday morning, I was just thinking I should give them a call and find out when I could expect them. 5 minutes later, they pulled in the driveway. That is the only place that things didn't go better than expected. If I could, I would give them a 4.8 or 4.9 but that one thing is definitely not important enough to knock it down to a 4. I would definitely use them again and I highly recommend them.TJV
Tom Vanderwell
00:01 08 Feb 20
Erich came out and gave us a very fair quote on a repair when all other companies would only do a complete tear off and replacement for a roof that is only 8 years old. The team came out and completed the repair with out us really noticing they were there. They did an amazing job matching the shingles! I will use them again for any of our needs in the future!
Carly Ridenour
20:05 29 Jan 20
They fixed my roof for a fair price. They were professional and curtious all around! I will call them back for any further repairs and hopefully a entire new roof someday!
Andrew Miller
16:12 27 Jan 20
Above Roofing started with a question; "what is most important to you in this project", and my wife's reply was to understand every step of the process. After Jerry assessed the damages and current state of our roof he answered each question and provided a competitive quote. Above Roofing communicated throughout the project, was consistently on time and professional. A Great Team!
Charles Elenbaas
11:48 27 Jan 20
Would recommend Above Roofing to anyone with exterior roof or interior attic needs! Erich stuck with us for months as we decided exactly how to best address a roof leak that created an unexpected ceiling collapse in our living room. Not only was he kind, courteous and professional, he also took the time to get to know us and made sure we felt comfortable and could trust him and his crew. When the time came for our repairs, they were in and out in far less time than I anticipated, and even went above and beyond what I expected as far as clean-up afterward. They were sure to go over with me in detail what work had been performed, and never talked down to me or glossed over any questions I had. Can't thank them enough for taking a stressful situation and solving it for us (at an extremely competitive price, as well)!
Caleb Dillon
18:56 11 Dec 19
My husband and I purchased a home in Jenison, MI this summer which needed a small roof repair done. The Above Roofing Team was easy to work with and provided a significantly lower quote than the competitors. Their guys cleaned up after themselves and left us feeling relieved to have the work done before winter.
Gabrielle Billow
20:14 20 Nov 19
We noticed some water damage on our ceiling and suspected a roof leak. I contacted Above Roofing and they were able to send out their estimator (Phil) that same day. Phil got up in the attic and on the roof and took pictures of what needed fixing so he could show me. He then got me on the schedule and the work was completed within the next two weeks. This was amazing because this was during a time of heavy rain and storms so they were quite busy. I did not think that I would be able to have the problem addressed this quickly and appreciate their response time.
James Mueller
20:44 05 Nov 19
Needed 4 boots replaced on my roof to stop some water dripping down to my basement. I was able to have someone take a look and get a quote the same day. Repair happened in the timeline that was given when I signed the quote and the issue is fixed. I was told I have another 2-3 years on my roof so when it’s time to replace, I’ll be giving Above Roofing the call.
Simon Carlson
21:20 16 Oct 19
My experience with Above Roofing was very pleasant from the beginning. Phil, the first one I met from Above Roofing, was very helpful and made the whole process of deciding what to do about roofing my house much easier. Everything was done just as he said it would be. There were no surprises.Benjamin and his crew were on the job first thing in the morning and caused no disruption to my day.They were all very professional and completed the job faster than I thought.You can see Benjamin enjoys what he does by the way he works with his crew, his commitment to the job, and the results he achieves.They left the job site spotless. You would hardly know they had even been there except for my new roof.I would gladly recommend Above Roofing to anyone who needs any type of roofing done in a professional and competent manner.Terrence Dunn
Terrence Dunn
14:24 13 Sep 19
Very pleased with the quality of the workmanship, the professionalism of the estimator, the scheduling person and the lead workman on my project. Was disappointed that the project was delayed approximately a month due to apparent inability to get the right skylights. will recommend this business!
Gary Keller
20:39 01 Aug 19
Really good experience with Above Roofing. Their bid was competitive, they were pro-active in communicating with me as to when they could do the work given the changing weather, and they showed up on time, worked hard, and even went the extra mile by coming back the next morning to assure that a second coat of sealant was applied to our flat roof. Can recommend them for sure.
Ed Rock
00:16 30 Jul 19
GREAT JOB. The new roof looks great. Due to their small portable container there was no mess or damage to my yard. Everyone from the company that I was in contact with was knowledgeable and very friendly.
Hasim Menzil
10:34 16 Jul 19
We had issues with our ceiling in one of our bedrooms, leaking after days of significant rain. This was on a Thursday evening. I called Above Roofing Friday morning and spoke to Bianca, she was very helpful. She let me know that Robert was able to swing by that same night and take a look at our problem. He was very thorough, checking out the attic space above the bedroom and spent some time on the roof, taking pics and was able to determine the cause of the leak. He emailed a quote the following morning and said he could fit us in within the next week or two. Our repair was done just over a week later, within a few hours. Everyone I interacted with was very pleasant and professional! I appreciate Robert being honest and upfront with the damage and what the repair would entail. I would highly recommend Above Roofing!
Angi Burke
19:48 02 Jul 19
We are very pleased with the quality of the work and the speed that they were able to provide the service. Everything was cleaned up meticulously and the workers were courteous and "as quiet as possible". The roof looks great!! Thanks
Rae Anne Hansberry
15:10 11 Jun 19
We had tree damage to our roof - which had been replaced six years earlier by Above Roofing. We called for an estimate and their response was just like our earlier experience - responsive, professional, and friendly. When the crew came to do the repair they worked quickly and were pleasant to interact with. The result was perfect - can't tell where the damage was. I'd call them again without hesitation.
Thom Bell
15:00 24 May 19
Very professional and did an excellent job with the roof and clean up. Would give them 5 stars for their great work.
Mary Bredeweg
22:28 23 May 19
Quoted just what was needed and right on the mark. Very professional estimator and installation crew. Highly recommend Above Roofing. Excellent customer service!!!
Bob Rice
14:51 23 May 19
From the quote to the actual repair, my wife and I have a great experience. Erich was very informative and able to answer any of our questions concerning the leak we had. The actual repair of the roof matches the existing shingles almost perfectly, and was completed in a day with zero scrape or waste left behind.In the future when we need a new roof, we will definitely come back to Above Roofing.
Jason Levac
14:23 15 May 19
I would highly recommend Above Roofing for any roofing needs. A few weeks back I had a couple leaks in my roof and Erich came over to see what was going on. Erich was very professional and on time, after his inspection he recommended that I try some minor fixes on my own. I was able to fix what he recommended and it fixed my leak, Erich saved me from filing a claim and paying my deductible. Thank you for professional/honest help!
Jordan Freiburger
17:33 01 May 19
Phil and the installers were great, very professionals and competent. I will use them for my next roof!!
Mark Smith
12:56 29 Mar 19
We could not be any happier with Above Roofing. I contacted them through Home Advisor. Their response was quick and everyone that we had contact with was knowledgeable and friendly. My wife and I would strongly recommend these folks for any roofing needs.
T Felan
23:03 28 Mar 19
Good experience overall- very honest with quote ( actual work that was needed ) work was done in a timely manner- Above Roofing staff were professional and great to work with.
Andrew Harper
16:15 23 Feb 19
During a recent ice storm we had received damage to our roof and contacted Above Roofing to help us. They exceeded our expectations in every area of response, service, quality and price. I would use them again and recommend anyone else to use them as well.
Craig Geers
20:50 21 Feb 19
Above Roofing replaced a skylight in our master bathroom. They did an exceptional job! They were timely, efficient, and very neat. They are an honest company and the price was very fair. I would highly recommend them!
Cindy Ayala
19:51 04 Dec 18
We were quoted for a new roof two years ago and they said we DIDN'T need a new roof and that a competitor was lying to us saying as needed a $20,000 roof. We called them back to fix a leak just recently and they went above and beyond. Our roofer called when he arrived and was very courteous and noticed some extra small stuff that he fixed at no extra charge than what was originally agreed on to "surprise us". I would recommend this company to anyone as they are honest and upfront through the entire process. They care more about customer service than getting a huge sale and that is the true secret to a successful business. Thank you again!
Christina McDonald
13:33 01 Nov 18
We used Above Roofing for a full roof replacement and they did a fantastic job. The work was top notch, everyone on their team was friendly and helpful, and the price was very fair. We got a few estimates before proceeding with Above and other companies had quoted us double what Above did for the same type/color of shingles but with half of the warranty offered by Above. Above was able to get the job completed in a day and a half and they did excellent with cleanup. Every single person we worked with always had a smile on their face and were eager to answer any questions we had. I would highly recommend Above Roofing - they were a pleasure to work with and did a wonderful job!
Nora Vollmer
19:34 25 Sep 18
David came out to look at my gutter system. He suggested that I didn't need a new gutter system and sent me a detailed report with pictures on some fixes that I need to have done to keep my gutter system working properly. He did not charge me for this service even though he took the time out of his schedule to look at my gutter system and write and send the report with pictures. I will definitely call them first when I need a new roof or gutters!
Jeff Smith
00:49 22 Sep 18
Extremely pleased and impressed with this company. Business integrity and great people make it a no brainer to choose them. They did an awesome job taking care of my leaky roof giving me total peace of mind that it was done right. Do Not Hesitate to choose this company, for repairs or a new roof.
Larry D
20:11 10 Aug 18
Above Roofing does such a good job. They put a new roof on a few years ago, three years ago they put new windows and siding on. I needed some work done around my chimney. They came out and put a sealant on the brick and new flashing around the chimney. They do excellent work. They clean up as they go. They are friendly and professional. I have recommended to several of my friends. They also have been pleased with their work as well.
Cathy Byerly
00:53 31 Jul 18
Salesman with the business stopped out to give a quote. He advised my roof still could last several years and recommended I hold off until then. Still gave me a quote and was very thorough with information.
RM Shackleford
16:42 28 Jul 18
Just had Above Roofing install a Sun Tunnel skylight and a new ridge vent. From the time the job was quoted to the point of completion, they were very knowledgeable, friendly, considerate, and professional. They took the time to explain what they were doing, to work with me on placement, and to provide the product details I needed. They minimized the mess by laying down tarps and cleaning up afterward. Oh, and they completed the job an hour before lunch. Two thumbs up.
Keith Finnegan
15:27 26 Jul 18
We have a 100 year-old home that has a balcony off an upstairs bedroom. Under the Wolmanized wood flooring, was the original tin roof and there was a leak into the half bath and breakfast nook below. Of 6 roofing companies that advertise doing residential flat roofs, 3 didn't even return my voice mail, 2 said they'd have to check with the boss because it was a small job, then never called back, and Above Roofing came the next day to do a bid. Because we didn't get multiple bids, I can't comment on the cost, but we have been so impressed with the professionalism, communication, education, and timely completion of the job. While on vacation, we received a courtesy call that they were at our home putting a temporary fix on the roof to prevent further water damage until they could complete the job. The job was completed within two weeks. One important thing to note is that their roofers are not subcontracted, they are valued employees of the company. Everyone is background checked and drug tested. A totally impressive company.
Anne Oneill
14:12 20 Jul 18
Very easy to work with. The job changed a couple of times as we discovered more. They were very flexible and did a great job. Highly recommend them.
David Smith
21:07 08 Jul 18
Fast, friendly, quality service with integrity and reasonable pricing. We had a major ice issue for years that now no longer exists thanks to the Above Roofing team! We recently had a tree fall on our external garage. Above Roofing removed and installed a new garage roof and new siding, gutters and covers that now looks better than the original. We highly recommend Above Roofing.
Lloyd Guyot II
02:09 08 Jul 18
Above Roofing is top notch! My husband and I have used their services for a few different projects at our house and they never disappoint! From start to finish, they are friendly, efficient, and provide quality work! Give them a call, you'll be glad you did!
Brandi Schwab
19:55 02 May 18
I appreciate good service however when I am the beneficiary of OUTSTANDING SERVICE from all four Above Roofing team members (I say team and not employees because employees do a job team members support each other to be sure the customer is satisfied) the team I experienced from Ashley the welcoming-friendly and kind first contact, to Erich the excellent estimator who was thorough, friendly patient and acrobatic in crawling through my attic, then Courtney another gentle, friendly caring voice and ending with Jason, the Michael Angelo of Roofing truly amazing work. I cannot even tell there was a repair and l have a 15 year old roof amazing job and Jason could not have been nicer which seems to be a wonderful theme for Above Roofing teammates. So I want to thank all four of you for making what could have been an unpleasant painful repair a wonderful experience and I thank you for not only what you have done but how you do it. I would and will recommend Above Roofing to anyone I know that has a Roofing need. You all are great people and yes I can say that because you made this experience feel like I was dealing with friends not a business. Thank youJohn Pettit
John Pettit
02:33 25 Mar 18
We obtained 3 quotes for a new roof. We appreciated that Above did the most thorough estimate—took pictures, crawled through attic space, and then sat down to review the pictures. The cost was comparable to the other estimates we received.
Megan Rosalez
01:36 15 Feb 18
Very professional and take the time to make sure the job is done right. They are quick to find solutions and correct issues that might arise during construction. Through working with them, it is clear that meeting client expectations is their top priority.
Andrew Smith
19:36 07 Dec 17
These guys are good workers.....got the job done right and on time! Great business to deal with. They don't leave you a mess to clean up either. We highly recommend them!
Tom Buck
15:17 12 Oct 17
Did a great job did not leave a mess highly recommend.
Dan Meyering
01:00 04 Aug 17
Did a great job did not leave a mess highly recommend.
Dan Meyering
17:52 03 Aug 17
